Responsible Gaming

At rx88 Responsible Gaming — Keep the fun as the main goal

Gaming should be a source of fun, not stress. rx88 believes every player deserves a healthy and enjoyable experience. On this page, you will find all our responsible gaming tools and guidance.

Safe Environment

Your Self-Control

24/7 Support

18+ Only

Responsible Gaming Tools

Rx88 provides a range of free tools to help you stay in control of your gaming experience.

Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Once set, you can lower it at any time, but increasing it requires a 7-day waiting period.

Session Time Limit

Set a daily time limit for your play sessions. You'll receive a reminder when time is almost up, and your session will end automatically.

Cooling-Off Period

Give yourself a break for a set period — anywhere from 1 day to 6 weeks. You will not be able to log in to your account during this time.

Self-Exclusion

If you need a longer break, choose self-exclusion for a period ranging from 6 months to permanent. All promotional communications will also be paused during this time.

Loss Limit

Set a maximum daily, weekly, or monthly loss limit. Once the limit is reached, gaming will automatically stop.

Parental Controls

If there are minors in your household, use a PIN or password on your device. The rx88 app is for users aged 18+ only.

Tool Usage Steps

Rx88's responsible gaming tools are quick and easy to set up.

1
Log In to Your Account

Access your rx88 account. New here? Register first.

2
Go to Profile Settings

Click the profile icon in the top-right corner and select the "Responsible Gaming" option.

3
Select your preferred tool

Choose what works for you — deposit limits, session timers, or a cooling-off period.

4
Confirm

Confirm your changes. Most limits take effect immediately.

5
Get Support

If you need help at any point, our team is available 24/7 via live chat.

Your Limits Example

The example below shows a responsible gaming setup for a typical user.

Daily Deposit Limit BDT 500 / BDT 500
Weekly Loss Limit BDT 1200 / BDT 2000
Daily Session Time 1 hour 30 minutes / 2 hours
Monthly Deposit Budget BDT 3500 / BDT 8000

These are examples only. Set limits based on your own income and circumstances.

Gaming Addiction Warning Signs

If you notice the following signs, it is time to take care. They may indicate a problem.

The urge to keep placing larger bets in an attempt to chase losses.

Feeling restless, irritable, or anxious when not gaming.

Hiding your gaming from family or friends, or lying about it.

Neglecting work, studies, or family responsibilities in favour of gaming.

Taking on debt or dipping into savings to fund gaming.

Repeatedly trying to stop but finding yourself coming back.

Being unable to feel happy or at ease without gaming.

If you notice any of the signs above, contact our support team right away or activate self-exclusion.

Check Yourself Proceed

Answer the following questions honestly. If you answer "Yes" to more than three, it may be time to seek support.

1

Do you ever find yourself thinking "just a quick session" — only to end up playing far longer than planned?

2

Has someone close to you ever expressed concern about your gaming?

3

Have you ever turned to gaming to escape financial stress?

4

When you lose, do you feel the urge to keep playing just to win it back?

5

Do you feel irritable or restless when you are unable to play?

6

Have you ever spent money on gaming without telling anyone?

Remember, reaching out for help takes courage. We're here to support you, not to judge.

Responsible Gaming — The rx88 Philosophy

Rx88 has always believed that gaming is entertainment, and should never be seen as a source of income or a way to solve problems. We are the platform of choice for millions of people across Bangladesh, and we take that responsibility seriously.

Responsible gaming means knowing your limits and enjoying yourself within them. It is not a sign of weakness — it is the smart approach. A player who understands their budget, manages their time, and knows when to stop is a truly smart player.

Many people think responsible gaming tools are only for those with a "problem." It's actually the opposite — any player can use these tools to make their experience more enjoyable. Setting a deposit limit makes it easier to balance your budget at the end of the month. Setting a time limit makes it easier to carve out quality time with your family.

Rx88 encourages every user to set their own gaming budget. When doing so, ask yourself — how much can I comfortably spend on entertainment this month? Stick to that amount, just as you would when budgeting for a cinema trip or a meal out.

How to Game Safely

  • Always set a fixed budget before you play and stick to it.
  • Don't treat gaming as a way to make money — it is entertainment.
  • Avoid gaming when you are tired or under stress.
  • Take regular breaks — at least 10 minutes of rest every hour.
  • Accept that losses are part of the game. Winning isn't always guaranteed.
  • Make time for family, friends, and hobbies outside of gaming.
  • Never gamble with borrowed money or by cutting back on essential bills.

The Path to Recovery

Gaming addiction is a real condition and it can be treated. The first step is acknowledging that there is a problem. From there, seek support gradually — activate self-exclusion on rx88, talk to someone you trust, and consider speaking with a professional counsellor if needed.

Remember — asking for help isn't a sign of weakness. It's proof that you're making the right decision for yourself and your family.

Quick Help
Set a Deposit Limit

Set your limits now from Account Settings.

Activate Cooling-Off

Activate a cooling-off period now for a temporary break.

Chat with Support

Our expert team is available anytime on Live Chat.

Emergency Support

If you feel things are getting out of control, don't wait — take action now.

  • Activate Self-Exclusion
  • Let Your Family Know
  • Tell Our Support Team
  • Seek Professional Help

Reach us directly by email: [email protected]

About Responsible Gaming FAQs

Answers to the most frequently asked questions.

No — activating self-exclusion keeps your balance completely safe. Once the self-exclusion period ends or your account is reactivated, you can withdraw your funds. Self-exclusion only pauses gameplay, not your money.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 7-day waiting period. This rule is in place to protect you from overspending in the heat of the moment.

A cooling-off period is a short-term break lasting from 1 day to 6 weeks, after which your account reactivates automatically. Self-exclusion is a longer-term break of 6 months or more. It is a more serious step and cannot easily be reversed before the period ends.

Start by talking to them directly and with empathy — express your concern without placing blame. You can also reach out to our support team; we're able to review accounts upon third-party request. If needed, consider seeking help from a professional counselor.

Yes, gaming disorder is a recognized mental health condition acknowledged by the World Health Organization. It can affect a person's family life, financial situation, and mental well-being. However, with the right support, recovery is absolutely possible.

Play Safe, Play Happy — at rx88

Enjoy a world-class experience backed by responsible gaming tools. We are always here for you.

For users aged 18 and above only. If you need assistance, please contact us.

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